Course 8823: One days; Instructor-Led

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Prerequisites Prerequisites
Microsoft Certified Professional Exams Microsoft Certified Professional Exams
Course Materials Course Materials
Course Outline Course Outline
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Prerequisites

Before attending this course, students must have:

General knowledge of Microsoft Windows

Completed the Microsoft Dynamics GP Tutorial

Basic knowledge of accounting principles


Microsoft Certified Professional Exams

No Microsoft Certified Professional exams are associated with this course currently.


Course Materials

The student courseware includes a comprehensive workbook and other necessary materials for this class.


Course Outline

Chapter 1: Overview & Setup Procedures

This chapter gives students a general overview of the features and benefits of using the Receivables Management module in an integrated environment. In addition it discusses setup procedures for the Receivables Management module. You examine in detail the options available to customize this module to reflect the way your organization does business It also focuses on the integration of this module with other modules in the Microsoft Dynamics GP application.

Main Topics

Receivables Management Features and Benefits

Receivables Management Overview

Receivables Management Setup Checklist

Company and Posting Setup Procedures

Receivables Management Setup and Options

Sales Territory Maintenance

Salesperson Maintenance

Customer Class Setup

Customer Maintenance

Customer Account Maintenance

Customer Maintenance Options

National Accounts Maintenance

Refund Checks Setup

Receivables Management Setup Reports

Beginning Balances

Customer Summary

Lab

Modify Existing Receivables Management Setup Selections

Add a New Sales Territory

Add a New Salesperson Record

Modify an Existing Customer Class

Add a New Customer Record

Add a New National Account

Set up Refund Checks

After completing this module, students will be able to:

Identify the features and benefits available when using Receivables Management

Discuss integration that takes place between Receivables Management and other modules within the Microsoft Dynamics GP system

Identify the navigation used to access the windows for transactions, reports, utilities, routines, and inquiries in Receivables Management

Customize settings for the Receivables Management module

Set up Sales Territories and Salesperson information

Create Customer Classes and assign customers appropriately

Create Customer Records

Set up Refund Checks

Enter beginning balances for each customer

Chapter 2: Daily Procedures

This chapter defines the ways transactions can be entered and posted in Receivables Management. You explore the difference between transaction level and batch level posting, and the methods for posting batches. This chapter demonstrates the many types of transactions that can be entered in Receivables Management. Entering customer payments, printing refund checks and Scheduled Payments is covered in this chapter.

Main Topics

Transaction Entry Overview

Posting Overview

Receivables Batch Entry

Receivables Transaction Entry

Applying Documents

Post Transactions

Scheduled Payments Checklist

Scheduled Payments Entry

Entering Cash Receipts

Apply Posted Transactions

Entering Refund Checks

Batch Recovery

Labs

Enter and Post the Invoice

Enter and Apply a Credit Memo

Create a Payment Schedule for a Sale to a Customer

Enter a Cash Receipt and Apply the Payment

Enter a Cash Receipt and Apply the Payment for a National Account

Apply a Payment to an Invoice

Post transactions and Batches

Create, Print, and Post a Refund Check

After completing this module, students will be able to:

Enter and post transactions using the transaction level or batch posting method

Enter the different types of transactions in Receivables Management

Enter and post customer payments

Enter transactions involving national accounts

Apply Receivables documents

Recover batches due to posting interruption

Chapter 3: Maintaining Records

This chapter examines the functionality available to maintain your Receivables Management records. This chapter focuses on placing and removing customers holds. The process to edit or void posted transactions as well as handle NSF charges is covered in detail. Time is spent discussing the procedure for changing and deleting records, removing historical information and the effects of removing this history. Retrieving information is also a focus of this chapter. Time is also spent discussing the inquiry windows and reports that can be generated from the Receivables Management module.

Main Topics

Handling NSF checks, Voiding, and Waiving Posted Transactions

Change and Delete Records

Edit posted transactions

Remove History

Reconcile

Retrieve Information

Creating Report Options

Creating and Printing Report Groups

Labs

Void a Customer Invoice

Assess NSF Charge for a Customer

Verify Original Document has been Voided

After completing this module, students will be able to:

Place and remove customer holds

Handle NSF checks

Waive finance charge

Void open and historical transactions

Edit posted transactions

Change and delete customer records

Remove historical Receivables information

Inquire and report on customer information

Chapter 4: Period-End Procedures

This chapter examines the processes that are completed at the end of the month, period, calendar and fiscal year. This chapter focuses on the errors that may cause Receivables Management to be out of balance with the General Ledger.

You examine the reports that should be printed prior to performing the closing process. Time is spent examining what actually takes place during the closing process and the two types of closings: calendar year and fiscal year.

Main Topics

Period-end Checklist

Aging Process

Assess Finance Charges

Print and/or Reprint Customer Statements

Transfer Sales Commission

Write Off Documents

Paid Sales Transaction Removal

Reconcile Receivables Management to General Ledger

Closing the Fiscal Period

Calendar Year-end Closing

Fiscal Year-end Closing

Tax Year-end Close

After completing this module, students will be able to:

Complete the processes that are performed at the end of an accounting period

Complete the processes that performed at the end of a calendar or fiscal year

Perform the Year-end closing process

Appendix A: Job Aids

This appendix Includes documents like navigation roadmaps, checklists, and reference to reports available in Receivables Management.

Main Topics

Road Map

Checklists

Reports

After completing this module, students will be able to:

Enter and post transactions using the transaction level or batch posting method

Enter the different types of transactions in Receivables Management

Enter and post customer payments

Enter transactions involving national accounts

Apply Receivables documents

Recover batches due to posting interruption

Appendix B: Case Study

This appendix includes a case study of receivables management. The case study allows you to practice what you have learned in a comprehensive exercise. The case study is organized such that each task builds on the previous task.

Based on country-specific needs, this chapter is optional for classroom presentation.

Main Topics

Setup

Daily Procedures

Reports

Period End Procedures




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